What Every Professional Workplace Investigator Should Consider
If it was easy, everyone would do it – and do it well, for that matter! But investigating workplace complaints isn’t as easy as arriving on-site and asking a few questions. Poorly performed investigations can cost an organization time, money, and disrupt the culture; not to mention, inadequate or bad investigations are unlikely to hold up in court.
Your best recourse for avoiding these unpleasant scenarios? Proper training and support, of course!
How Do I Know If (Additional) Training or Support is Right for Me?
Now, you’re most likely not conducting sloppy investigations, but if you ever find yourself questioning your processes (even just a little bit!), stressed out about work, having difficulty finding the answers to questions you have, or just have an overall lack of confidence in your abilities, then a bit of extra support is exactly what you need!
What Kind of Support Should I look for?
Training or Continued Education can take a few different forms, from group classes to online webinars, to one-on-one sessions with an expert. It’s up to you as an investigator to decide what’s best for you; whether that’s articles and resources, mentorship, coaching, or structured class-like training courses.
Here’s just a few of the benefits you’ll discover through networking and training opportunities:
Surrounding Yourself With Like-Minded People
Training courses are a great way to grow! Not only do you get the benefit of having access to valuable resources but being in close contact with other professional investigators is the best way to envision the growth that is possible for your business. It gives you the opportunity to learn how others have accomplished what you’re seeking to do. It’s also always good to have people who understand your industry to ask questions and bounce ideas off – you never know when a casual conversation can turn into your next big thing!
Walking the Industry Line
Everyone is going to have their own unique way of doing things, but each industry has best practices you should follow – including the workplace investigations industry. Understanding and being able to execute best practices not only helps build your credibility as an investigator it also helps you develop your own set of processes to follow for each investigation you conduct. Structured processes allow you to simplify and (eventually) grow your business if you’re so inclined!
You don’t know what you don’t know. Even if everything seems to be running smoothly there may be gaps in your processes. Sometimes, even with the best intentions, we’re simply not performing our best. The best way to grow professionally and to become the best investigator you can be is to seek out support and/or take additional training.
You owe it to yourself, and your future clients.
For more on professional workplace investigator training and mentoring, check out our webinars, training program, and professional workplace investigator mentoring.